Shipping & Delivery Policy

Last Updated: December 26, 2025

At Parc Lisboa, LLC, we maintain a transparent and predictable fulfillment process for all physical consumer products. This policy outlines our logistical standards and customer expectations.

Shipping Coverage

Domestic Only: We currently ship to addresses within the United States only.

Limitations: We do not ship to P.O. Boxes in cases where our primary carriers (USPS/UPS) cannot confirm delivery. International shipping is not available at this time.

Flat-Rate Shipping

$7.50 per order

This fixed rate covers professional packaging, logistical handling, and secure carrier delivery services. There are no hidden handling fees applied at checkout.

Sales Tax

We do not apply sales tax to orders at this time. The total price displayed in your cart before payment is the final amount you will pay.

Fulfillment Timeline

1. Order Processing (Handling)

Timeframe: 1 – 3 Business Days

All orders undergo quality inspection and secure packing at our San Mateo warehouse before being handed to the carrier.

Business days are defined as Monday – Friday, excluding U.S. federal holidays.

2. Carrier Transit Time

Timeframe: 2 – 7 Business Days

Delivery speed is determined by the destination’s proximity to our California facility and carrier route efficiency.

Note: Peak seasons or extreme weather may affect these windows.

Estimated Total Delivery Time: 3 – 10 Business Days

Processing Cut-off

Time: 2:00 PM (PST), Monday – Friday

Orders confirmed before 2:00 PM PST typically enter processing the same business day.
Orders placed after this time, or on weekends, will begin processing the next available business day.

Order Tracking

Upon dispatch, a tracking number (USPS or UPS) will be sent to your email. Please allow 24–48 hours for the carrier to update the initial tracking status in their portal.