Privacy Policy

Last Updated: December 26, 2025

Parc Lisboa, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of our customers. This policy explains our data practices, the types of information we collect, and your legal rights regarding your information.

1. Data Controller

Entity Name: Parc Lisboa, LLC
Registration: California Entity #201915010150
Address: 2000 Alameda De Las Pulgas Ste 154, San Mateo, CA 94403
Contact: [email protected] | +1 (650) 341-2900

2. Information We Collect

We collect only the information necessary to provide our distribution services and fulfill your orders for physical consumer products.

A. Information You Provide Directly

This includes your name, shipping/billing address, email address, phone number, and order history when you place a purchase or contact our support team.

B. Payment Information

All payments are handled via Stripe and PayPal. Parc Lisboa, LLC does not store full credit card numbers or sensitive authentication data on our servers. Payment processors provide us only with transaction confirmation and fraud-prevention data.

C. Automated Technical Data

We automatically collect IP addresses, browser types, and usage behavior through cookies to improve site security and performance.

3. How We Use Your Information

We process your data based on contractual necessity and legal compliance for the following purposes:

Order fulfillment, shipping, and delivery status updates.
Customer support and resolution of inquiries or return claims.
Prevention of fraudulent transactions and unauthorized site access.
Compliance with U.S. financial and tax reporting obligations.

4. Information Sharing & Sale

Important Statement: Parc Lisboa, LLC does not sell, rent, or trade your personal information to third-party marketers.

We share information only with trusted service providers necessary for our operations, including payment gateways (Stripe/PayPal), shipping carriers (USPS/UPS), and secure web hosting providers.

5. Your Privacy Rights

CCPA (California Residents)

As a California entity, we comply with the CCPA. Residents have the right to request access to their data, the right to deletion, and the right to opt-out of data collection. We do not discriminate against users for exercising these rights.

GDPR (Global Compliance)

Users have the right to data portability, rectification of inaccurate information, and the “right to be forgotten” (erasure), subject to our legal obligations for tax and accounting record-keeping.

6. Data Security & Retention

We implement administrative and technical safeguards (SSL Encryption) to protect your data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, accounting, and reporting requirements.